Product Management Unpacked

APRIL 3, 2020

According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. Working hard to win over people by being respectful of their ideas and perspectives.

Weak Development Team 163

Weak Development Team Banking Product Management Product Manager 163

Intercom, Inc.

JUNE 28, 2021

Finding perspective. A May 2020 study from BeLong To revealed that demand for its services had increased by 113% since lockdown had begun in March, compared with the same period in 2019. Uplifting the narratives, leadership, and lived experiences of trans people of color. Self-reflection. The Aurora Group – Australia.

Education 223

Education Events Naming Positioning 223

Intercom, Inc.

JUNE 4, 2020

George Floyd’s death is a failure of generations of leadership : The circumstances that led to the death of George Floyd could have been avoided if elected officials in the 1960s had responded to demands for socioeconomic inclusion. Available for most regions on Netflix. .” This podcast forms part of the wider project.

Magazine 160

Magazine Books Education Leadership 160

Business of Software Conference

FEBRUARY 27, 2020

Managers leadership c-suite executives we overvalue our ideas. So just from an implementation perspective what do you use to communicate these Okay ask your team what are they seeing from a dashboard perspective, how frequently are you evaluating them as a team, are there any specific tools whether they’re software based.

Feedback Software 64

Feedback Software Data Visualization Software Review Engineering 64

The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. From the perspective of an employer, having experience in AI product development is a sign that you have firsthand knowledge of how to run an AI product development project.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Userpilot

MARCH 8, 2022

Harvard Business School appointed Perri to teach product management in their MBA program in 2019. Galina’s specialties include SaaS product management, product engineering, go-to-market strategy, pricing strategy, monetization, web/mobile UX, user research, analytics, pre-sales technical leadership.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. Staging Our Next Act Though our growth was solid and steady, and by all operational and financial metrics, we were making significant progress, my leadership team knew we could accelerate.

Education 40

Education Vision Customer Experience Differentiation 40

Gainsight

OCTOBER 23, 2019

In fact, from 2019 to 2024, the customer success platforms market is projected to grow from $854 million to a staggering $2.66 Another perspective with a similar outcome is that every other department can be customer-centric and interface with customer success by being involved in their tools. The Biggest Takeaway.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Intercom, Inc.

FEBRUARY 25, 2021

In fact, in 2019, she literally wrote the book on it – Customer Understanding: Three Ways to Put the “Customer” in Customer Experience (and at the Heart of Your Business). And the most important part, claims Annette, is doing this process with your customer, and through their perspective. We have to talk to customers.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Gainsight

JUNE 17, 2020

What’s so compelling about the book, even six years after its publication, is that it’s built around the principle that there are no easy answers or quick fixes in leadership. He captured the dramatic differences in leadership needed when you are in smooth sailing versus rough waters. I remember attending a CEO peer event in 2019.

Customer Experience 107

Customer Experience Reporting Tools Government Airlines 107

Modus Create

APRIL 10, 2019

To successfully undergo an organization’s digital transformation, companies must evolve their approach to product development leadership, elevate their design maturity, and explore their culture and structure to better understand where to prioritize what must change first. Are You and Your Organization Ready for Design Transformation?

Customer Experience 69

Customer Experience Reporting Tools Customer Feedback Product Research 69

Mind the Product

SEPTEMBER 3, 2019

We saw that trust in leadership was the main focus of the WEF in Davos. Facebook CEO Mark Zuckerberg wrote a 3,200 word essay in March 2019 on how privacy is our future. Several CEO surveys from firms such as Deloitte and PwC point to the same – trust is a big priority. We can work within this bias.

User Testing 93

User Testing Customer Experience Data Visualization Product Research 93

Gainsight

JUNE 2, 2022

That couldn’t happen without impeccable leadership. Yamini was also recognized by the San Francisco Business Times as one of the Most Influential Women in Business in 2019. We know that what she will bring to the table is an extraordinary perspective on business, technology, and CS. And that is something worth celebrating!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 30, 2021

They must rally a team around a product’s vision and make sure the solution is viable from a business perspective. Product leadership style. The number of product manager roles in the US increased by 32% from 2017 to 2019. The product manager is generally involved earlier in the process from a strategic perspective.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Centercode

APRIL 30, 2019

From a sustainability perspective, we initially rolled out the program to a small number of teams, which enabled us to work out the kinks and establish some early wins. We’re excited to see how your beta program continues to thrive in 2019. More Insights into Customer Validation. Watch the Stakeholder Buy-In Webinar Now.

User Testing 66

User Testing Product Research Customer Experience Customer Feedback 66

Gainsight

OCTOBER 9, 2019

— Nick Mehta (@nrmehta) September 24, 2019. As I’ve tweeted many times, the customer success leadership job market is white hot. On one hand, the teams get big quickly, so leadership scale matters. I wrote in detail on who the next generation of CS leadership will be in this blog.

Customer Experience 58

Customer Experience Reporting Tools Leadership Startups 58

Agile Velocity

MAY 29, 2020

With over 1,100 responses collected from August to December 2019, there appears to be good representation from organizations of various sizes as well as an increase in global representation in the survey. . From a glass half-full perspective, consider the progress made adopting Agile, especially since the Manifesto in 2001.

Reporting Tools 52

Reporting Tools Agile Systems Review Customer Experience 52

Amplitude

JULY 29, 2020

At a talk in 2019 , Bezos said: “We’ll announce our Amazon quarterly results, and [people will say], ‘Great quarter, congratulations!’ Talk to cross-functional teams to get a diversity of perspectives. In the beginning, and in the short-term, margins were thin, but today it is extremely profitable. And then I say, ‘Thank you.’

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Mind the Product

DECEMBER 20, 2019

Next comes greater perspectives into the design processes – including disciplines such as marketing, QA or Customer success teams. The better you understand people, she explains, the more you can empathise, trust, and work with them. Relentlessly Focus on Impact. We all know that outcomes are better than outputs.

Customer Experience 102

Customer Experience Data Visualization Framework UX 102

Agile Velocity

FEBRUARY 27, 2019

They’ll discuss many topics from how she’s leading and managing change across the enterprise to her inspiring personal leadership journey. Key takeaways include: An executive’s perspective on managing an Agile transformation. Join us on March 25, 2019, at 3 PM CST to get the full Agile case study interview.

Webinar 15

Webinar Agile Enterprise Leadership 15

Business of Software Conference

JUNE 29, 2020

And if we only if we buy trying to figure out how to drive our outcome if we map out from the perspective of what do our customers need, we’re resolving that tension between what is the business need and what does the customer need. Most frontline employees don’t have that perspective. That’s what the business gets.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Mind the Product

AUGUST 30, 2019

Every year, for MTP Engage Hamburg, we invite speakers from outside the mainstream product scene and ask them to contribute an additional perspective to stimulate discussion among our audience.

Technology 101

Technology Presentation Positioning Development 101

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. And it may be worthwhile to get an outside expert’s perspective. Support from senior leadership is vital. Resources have been scarce, travel to customers dropped to near zero and the future is unclear.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. And it may be worthwhile to get an outside expert’s perspective. Support from senior leadership is vital. Resources have been scarce, travel to customers dropped to near zero and the future is unclear.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. And it may be worthwhile to get an outside expert’s perspective. Support from senior leadership is vital. Resources have been scarce, travel to customers dropped to near zero and the future is unclear.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Centercode

JANUARY 28, 2019

The 2019 Customer Validation Industry Report showed that despite the high emphasis companies place on customer insights, many professionals are still struggling to get the resources they need. Leadership needs to see proven value before they invest more resources. Read the Full 2019 Customer Validation Industry Survey.

User Testing 63

User Testing Product Research Customer Experience Customer Feedback 63

Intercom, Inc.

APRIL 22, 2019

When the sales leadership and the head of IT saw that, they thought, “Oh my God, we have to put an end to this immediately.” Just from a product perspective, our statement that “The knowledge you need to do your job should find you when you need it” is an intentionally broad one. Kaitlyn : What comes next for the Guru team?

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Coalition

MARCH 8, 2020

billion euros in 2019 according to NASDAQ. Her company was contracted by Heineken at the end of 2019 to work on their software development projects. Duncan and the team also received support from company leadership and assurances that they will not be terminated if they made mistakes.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Userpilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. I run that company for 4 years (bootstrapped) and got acquired in 2019. There are very few women in leadership positions and there is a reason for that – it’s not random.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Mind the Product

FEBRUARY 14, 2019

Emily Tate (@thedailyem) February 5, 2019. Because what hasn’t been written before is your perspective on this topic. Your article may be the one that finally gives a product manager enough examples to take to their leadership and convince them to change. Melissa Perri (@lissijean) February 9, 2019. Let’s chat!

Blog 118

Blog Customer Experience Article Books 118

Business of Software Conference

JANUARY 23, 2020

Being able to do things faster, without distraction, and with a goal of inbox zero makes you change your perspective on emails. In this talk at USA 2019, Rahul talks us through the different aspects to think about when designing business software and how to make an everyday task exciting and surprising for the user.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Gainsight

APRIL 7, 2022

Pulse has always been a place for the best and most inspiring leaders to offer their diverse perspectives on all things CS. Pulse is a purposeful mash-up of thought leadership, converging ideas and techniques, strategic processes, and product-led growth. Puppies of Pulse were one of the highest-ranking features at Pulse 2019.

Entertainment 105

Entertainment Customer Experience Travel Customer Feedback 105

Mixpanel

MAY 5, 2021

Arguably, killing portions of a product is one of the most challenging aspects of leadership. ‘ perspective, let’s reframe to a ‘ What do we gain? ‘ perspective. “In early 2019, the Conversion team at Headspace focused on quick wins to the checkout and in-app purchase experience.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Roman Pichler

MAY 1, 2019

Putting users first also makes sense from a business perspective in my mind: It is hard to build a great brand and sustainable business when a product has a negative impact on the users’ lives. In a talk at QCon London 2019 , Jason Box and Paul Johnston shared the following estimates: IoT products will cause 3.5%

Artificial Inteligence 244

Artificial Inteligence Customer Experience Travel Data Visualization 244

Roman Pichler

MAY 1, 2019

Putting users first also makes sense from a business perspective in my mind: It is hard to build a great brand and sustainable business when a product has a negative impact on the users’ lives. In a talk at QCon London 2019 , Jason Box and Paul Johnston shared the following estimates: IoT products will cause 3.5%

Artificial Inteligence 244

Artificial Inteligence Customer Experience Travel Data Visualization 244

Business of Software Conference

NOVEMBER 30, 2020

Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. They said things like their top things were: I like a person that comes in and gives me unique and valuable perspectives on the market. Positioning for Growth – BoS USA 2019. Upcoming Events. Previous BoS Talks.

Research Software 64

Research Software User Testing Positioning Product Research 64

The Product Coalition

NOVEMBER 24, 2020

TL; DR: The Scrum Master Theses The following 70 Scrum Master theses describe the role of a holistic product creation perspective. The role of a Scrum Master is primarily one of servant leadership?—?or or “true leadership”?—?and You need to determine for yourself what works for your organization?—?which and coaching.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167