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Five years ago, when we published the first episode of This is Product Management , a podcast where I’ve since interviewed over 230 product leaders, the world of product management was very different than it is today. People didn’t know what product management was, let alone how to do it effectively. There were no formal educational paths or training programs for the role.
I've been working with clients who have brittle environments. Their brittleness doesn't show up all the time. When everything is good, they're able to finish work and deliver. But, someone checks in code that breaks something “over there.” Or, someone gets pulled off to work on production support issues and is no longer available to the team for weeks.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
We know it’s hard to apply and interview for a new job. So if you’re considering a design job at Intercom , we won’t make it harder by forcing you to read our minds or guess about what we value. Instead, we’ll tell you exactly what we look for – and why it matters to us. When you interview for a design job, the process is usually mysterious: did you say the right things?
Four case studies in innovation for product managers. I enjoy learning about innovation and product management from companies that have been successful with it. I have investigated some success case studies in the past about LEGO, Wikipedia, IKEA, TripAdvisor, and Dyson. These and others are also used by our guest to describe Fearless Innovation, which is also the title of his new book.
Four case studies in innovation for product managers. I enjoy learning about innovation and product management from companies that have been successful with it. I have investigated some success case studies in the past about LEGO, Wikipedia, IKEA, TripAdvisor, and Dyson. These and others are also used by our guest to describe Fearless Innovation, which is also the title of his new book.
The best product people are the ones that are insatiably curious, who want to learn more, who want to get better at all aspects of the job. In many businesses this can be hard – there’s not always an established culture, or people around who have done the job before and can help upskill the teams around them. As Head of Product at Founders Factory , a corporate-backed accelerator and incubator for early-stage startups based in London, Seb Sabouné works with founders and teams to be
Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Person & Leader, Jenna Gaudio. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!
When I started writing 11 years ago, I did so the same way most people do: by opening a blank document and typing my thoughts on the page. But each year since then I've subtly refined and evolved my process in an attempt to improve the quality of my writing and its impact. Now with 150+ essays published with over 1.5 million views, I wanted to share every detail of my writing process for fellow or aspiring writers who might benefit from it.
The one thing salespeople hate (other than losing) is situations where they’re unprepared to react to a competitive missile that comes out of nowhere. Situational competitive battle cards reduce the odds of that happening by helping salespeople keep the discussion focused on business outcomes versus products. What Are Situational Competitive Battle Cards?
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
In this ProductTank London talk, Product Consultant, Darren Gavigan explains the importance of emotional intelligence and how it can make you a better product manager. His key points include: The emotional intelligence umbrella. Empathy. Curiosity and adaptability. Passion and belief. Watch the video to see Darren’s talk in full. Or read on for an overview of his key points.
Product Managers must be able to communicate to a variety of people across different departments – stakeholders, developers, designers, marketing, leadership, etc. – and, although we wish it were true, one message or document doesn’t work for all groups. Watch this talk to learn some tips on how to frame conversations and set yourself up to succeed in talking to these different audiences.
In this post, I describe the five layers of the IoT technology stack and how Product Managers can incorporate them into their product strategy and roadmap. You’ve probably heard a lot on how the Internet of Things (IoT) will revolutionize many areas of our life. And even with all this potential, many Product Managers are […]. The post Quick Guide: the 5 Layers of the IoT Technology Stack appeared first on Daniel Elizalde.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
In this MTP Engage Manchester talk, Mind the Product’s Chief of Staff, Emily Tate describes how, as product people, we often find ourselves stuck in the middle of difficult negotiations, and while making everyone happy isn’t our goal, mastering stakeholder management is key to building successful products. Key Points: Stakeholders are your process users, they can become promoters or detractors.
As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. For one – to inspire other women to take up this profession , and celebrate the amazing women who have succeeded in this demanding role despite the odds – often juggling the fast-paced career with raising a
?. Jasmine Friedl, Intercom’s Director of Product Design, grew up in one of the most niche environments one could imagine: the daughter of homeschoolers in northern Wisconsin. At various points, she attended a Mennonite school, then a conservative Christian high school where her graduating class was just 16 students strong. Most of the female role models in her orbit were either teachers or stay-at-home moms.
Last Friday, as the COVID-19 anxiety was just starting to take over the national conversation in the US, a teammate asked me a simple question: “Have you ever been through something like this?”. My glib retort was, “No—actually this is my first worldwide pandemic. I was pretty young during the 1918 Spanish flu!”. But even as those words were coming out of my mouth, one of my most indelible memories was waking up.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
After working on a product for over two years without launching it, Rahul Vohra knew that he had to do something different. In this ProductTank San Francisco talk, Rahul , CEO and Founder of Superhuman , shares with us a framework for determining product/market fit and optimizing until you achieve it. His key points include: Building the fastest email.
When I started this series about team brittleness and resilience, I expected to discuss winter weather in the Boston area. Every year, we expect several large snowstorms. And, when it snows hard and long, we should stay off the roads so the plows can clear the snow. The organization and team I wrote about in Parts 1 and 2 could not work from home during a snowstorm.
The introduction of new features, products, and services is a crucial component of any company’s lifeblood — and a key driver for growth. A recent article by McKinsey & Company noted that, across all industries, more than 25% of total revenue and profit stems from new product launches. Furthermore, organizations that concentrate on developing new.
When it comes to the best user experience (UX) practices, there are various places we can learn from. In my opinion, some of the best examples of great UX can be seen in the way an authentic sushi chef serves their customers. Sushi is not just another type of meal. The whole process, from preparing the sushi to serving and eating it, gives you the ultimate experience.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
People spend over two hours a day browsing the web using conventional app interfaces, and despite the rise of mobile and mobile-first design, desktop audiences are still significant. So, which platform should you adopt for a new digital service, mobile app or the web? The web is superb for acquiring new users and building a brand. Nearly all brands that opt for an app-based approach build a website, if only to market their app.
This series is about helping a team create a less brittle environment—more resilience. Part 1 was about individual work. This part is about shortening feedback loops. Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. I'll call this checking in code in Email that broke Search.
As product folks, we know we’re supposed to love collaboration. But do we always? I’m sure we’ve all experienced the frustration that can come with working with someone new, maybe that fleeting thought of, “I could do this quicker on my own.’‘ You might even start to blame the other person, telling yourself they don’t. Read more » The post Conscious Collaboration in Six Actionable Steps appeared first on ProductCraft by Pendo.
Product roadmaps are a visual representation of where a company’s product is headed — they are perhaps the most visible contribution of the product team. And though owned by product managers, these roadmaps impact the work of diverse stakeholders whose voices are often missing from the final product. Product discovery expert Teresa Torres neatly summarizes the downfalls of a roadmap created in.
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Thanks to feedback from their customers, the team at Bloom & Wild discovered that they could make a truly impactful product change without the need for complicated features. All they had to do was listen. Overview. Bloom & Wild launched as an online florist in the UK in 2013. We use an innovative format, so that flowers can be posted through a letterbox and delivered even when the recipient is out.
As creatives, there are few things we hate more than hearing, “Make the logo bigger,” “Put everything above the fold,” and “Make the words pop!”. Whether you’re a product designer, a copywriter, an art director, or any creative role, if you’re good at your job, you have a rhyme and reason for doing what you do—every single time. You’ve thought through all potential angles.
In many organizations, product teams are measured by how much they ship, not by how much impact they have on the business overall. But overall business impact is a much better measure of success. That’s why companies are defining and referring to their North Star Metric (NSM). The North Star Metric is one key metric that quantifies the business impact of the product team.
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