Johanna Rothman

MARCH 21, 2024

I started this series by discussing why managers didn't perceive the value of agile coaches and Scrum Masters in Part 1, resulting in layoffs.) We can't get something for nothing, and agility requires that managers change the culture. When managers do not change the culture, they cannot reap all the benefits of agility.

Software Review 96

Software Review Agile Product Research Feedback Loop 96

Intercom, Inc.

DECEMBER 21, 2020

This was a year when it felt like history was unfolding in real time – rather than the narrative of our time taking shape gradually over months and years, events were seemingly getting inscribed straight into the collective memory every day, or sometimes every hour. Evelyn Clinton, Senior Content Marketing Manager.

Customer Communications 232

Customer Communications Customer Experience Technical Review Healthcare 232

Product Talk

AUGUST 16, 2023

Yes, all of the content we create—whether it’s this blog, the Product Talk Academy courses , the community , or the Continuous Discovery Habits book—focuses on the various facets of continuous discovery. For today’s Product in Practice , I caught up with Welena Villasoto , the Community Manager for the CDH Community.

Product Research 165

Product Research Weak Development Team User Testing Customer Feedback 165

Johanna Rothman

AUGUST 15, 2023

These emails are all about the other person “warming” me up to spend my time and money on them. Instead of asking me these chirpy, happy, perky questions that waste my time and p**s me off, the other person could offer their value. Offer substantial content, one piece at a time, on your blog and an email newsletter.

Consulting 72

Consulting Workshop Messaging Blog 72

Userpilot

MAY 1, 2024

At its core, community building involves managing a group of individuals interested in a specific tool or goal in a private online space, focusing on the development of a brand community. Building a community might seem overwhelming, so you might question whether it’s worth your time and energy. That’s understandable!

Feedback Software 102

Feedback Software Customer Feedback User Testing Customer Experience 102

Product Management University

JULY 15, 2020

The B2B Product Manager July 2020. This month we take a closer look at the practices of product management and product marketing and the extent to which our profession is keeping pace with the demands of our markets. Enjoy the B2B Product Manager July 2020 issue. Blog: High-Octane Product Management.

Magazine 130

Magazine B2B Product Management Product Manager 130

Intercom, Inc.

FEBRUARY 16, 2021

But I’d like to explore a few tips and tricks for mining creative inspiration across the visual, functional, and conceptual aspects of design based on my own experiences as a Product Designer at Intercom. UI refinement used to consume the majority of my time. It’s a muscle-memory exercise that’s time consuming but pays off.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Product Talk

FEBRUARY 7, 2024

As the head of Medscape Professional Network Product Management, she defines and leads the vision and strategy for their healthcare professionals’ suite of products and manages global teams. It was more like the old-school model where a product manager gets a business requirement,” says Sandrine.

Product Research 232

Product Research Reporting Tools User Testing Research Software 232

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Customer Success Team Management. Customer Success Team Management. Customer Experience.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

Johanna Rothman

AUGUST 30, 2023

I ranted about one of those on my other blog. For example, people know me for my expertise in managing product development. I offer blog posts, conference talks, and meetups in the low-fee, commodity experience quadrant. When I started my business, I did take interim management roles, which were not quite commodity offerings.

Consulting 85

Consulting Certifications Workshop Differentiation 85

Lenny Rachitsky

FEBRUARY 11, 2024

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Whimsical —The iterative product workspace • WorkOS —The modern API for auth and user identity — Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time.

Customer Experience 82

Customer Experience Framework Finance Blog 82

Intercom, Inc.

AUGUST 14, 2018

But unless someone, preferably an editor or with some editorial skills, is closely managing that process you’ll end up paying more for it in the long run. Lots of startups approach content production as something that can be done in the founders’ “spare time” – at weekends or evenings.

Events 182

Events Blog Article Technical Review 182

Johanna Rothman

OCTOBER 10, 2023

Then I read Lorin Hochstein's brilliant assessment in On productivity metrics and management consultants. Writing alternatives: Blog posts. During the engagement, other people will take you aside and say, “I've been trying to tell my management this thing for a long time. That builds political capital for change.

Consulting 85

Consulting Product Research Weak Development Team Feedback Loop 85

Userpilot

JANUARY 15, 2024

Continual learning in UI/UX design is key, so here are some tips for you: stay informed about trends, practice with your UI design tools, explore styles, and seek mentorship. These roles include UX Designer, Researcher, Tester, Motion Designer, Product Designer, UX Engineer, and Product Manager. Product manager persona example.

Research Software 103

Research Software User Testing Feedback Software UX 103

Intercom, Inc.

MARCH 10, 2021

We come in, we work our magic (usually in a short space of time) and then leave again to do the same on another team. But it also involves carefully allocating the time you have at work, and protecting yourself from becoming over-burdened. Here are some useful tips to monitor your workload and guard against workplace burnout.

Strategy 245

Strategy User Testing Product Research Research Software 245

UX Studio

APRIL 19, 2024

In the following blog post, we’ll explore some of the issues and provide solutions for creating a better image-generation experience. This allows people to create (somewhat) new art without the skills, dedication, or time. To maximize the potential of generative AI, AI product designers and managers need to build an experience.

Generative AI 84

Generative AI Research Software Feedback Software Customer Experience 84

Userpilot

JANUARY 16, 2024

Based on Joel Marsh's popular UX Crash Course blog, covers the fundamentals of UX design in 100 concise, easy-to-digest chapters. Expect practical tips, real-life examples (including rubber ducks and naked ninjas!), Practical advice and tips for applying UX design in real-world projects. Get the book. Get the book.

User Testing 105

User Testing Books Customer Feedback Customer Experience 105

Alchemer Mobile

JANUARY 10, 2019

The challenge of achieving product-market fit is what keeps most product managers up at night. And this time every year, product management professionals are putting yearly strategies together and seeking out resources to ensure their approach is on-trend. Blogs: 280 Group. This is Product Management. Venture Beat.

Product Management 217

Product Management Product Manager User Testing Feedback Software 217

The Product Coalition

NOVEMBER 23, 2021

It is noted that some of the dimensions take time to define so invest the right amount of time to define the strategy. Filling the gaps of the whole offer of startup V (image 2) by Surbhi B Sooni Pro tips: In the above image, one can notice I have ensured the “buy” option has only one attribute. Refer image 2.

Startups 120

Startups Strategy Technical Review B2B 120

Johanna Rothman

APRIL 28, 2023

Sherry, a middle manager in a relatively small organization, said, “We can’t plan for an entire quarter at a time. Our managers need to change what they want more often than that. But I'd like to plan for a quarter at a time and I really don't want to ask people to multitask. What do I do?” ” I shrugged.

Management 110

Management Management Roadmap Agile 110

The Product Coalition

APRIL 20, 2023

If there’s one common mosquito biting all product managers in tech, it’s the imposter syndrome that plagues all of us. If you ask any PM (product manager) in the tech industry — no matter what company or product, chances are that they’ll agree that imposter syndrome is real. Let’s beat imposter syndrome together. Fu (pen name).

Technical Review 115

Technical Review Product Research User Testing Software Review 115

The Product Coalition

JUNE 19, 2022

Here are my best tips for productive, deep work from home. Photo by Yan Krukov from Pexels Time management is one of my favorite topics. I realized early on that I must manage my time properly. Alongside the many methods I adopted and developed for multitasking, I always made sure to leave time for deep work.

User Testing 122

User Testing Strategy Customer Experience Market Research 122

The Product Coalition

DECEMBER 29, 2020

We’re here to teach you important skills and methodologies for Product Management, and having good mental health is as important an asset to any PM as data skills and tech knowhow. Product Managers can transition into their roles from all areas of business, which is a breeding ground for self-doubt.

Technical Review 127

Technical Review Product Research Certifications Data Visualization 127

Johanna Rothman

APRIL 14, 2023

But what about blogging and social media? Blogging and social media are about discoverability—not permission-based marketing. How Blogging Helps People Discover Your Work The more you write and speak, the more people might find you through search. Blogging does work. Good questions. That might change in the future.)

Consulting 59

Consulting Workshop Blog Marketing 59

Valerian Tech

JULY 27, 2023

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. Faster Time to Market: The iterative nature of agile methodologies enables organizations to deliver working software in shorter cycles.

Agile 52

Agile Feedback Software Product Research Customer Feedback 52

Lenny Rachitsky

FEBRUARY 4, 2024

. — Megan Cook is the head of product for Atlassian’s Jira software, which is used by 75% of Fortune 500 companies, has over 125,000 customers globally, over 15 different products, and is by far the most popular project management tool in the world. Getting buy-in is a journey, not a one-time event.

Research Software 63

Research Software Feedback Software Product Research User Testing 63

Johanna Rothman

APRIL 7, 2020

The posts on this blog: 7 Tool Tips for Your Newly Distributed or Remote Team (tool-focused and includes your sense of humor.). Three Tips for Managing Your Newly-Remote Day (your schedule). This Is Not and Cannot Be “Business as Usual ” (Manage your expectations). I also wrote a series about Team Resilience.

Management 89

Management Management Consulting Books 89

Gainsight

DECEMBER 15, 2023

But now Customer Success Managers (CSMs) are also being asked to become more sales- or revenue-driven, and in some cases, they’re even being asked to own a revenue number. Learn more in our blog, Customer Success Teams, It’s Time to Take Credit for Expansion Revenue. But don’t worry, this is a good thing.

Sales Training 52

Sales Training Reporting Tools Customer Experience Data Visualization 52

Userpilot

NOVEMBER 5, 2023

This article discusses ten tips that can help you to effectively scale customer success teams in SaaS. Put simply, a dedicated customer success team has more time to give each customer the attention they deserve. Personalize the customer experience for new customers Next, it’s time to personalize the customer experience.

Analytic Tools 104

Analytic Tools Feedback Software Customer Experience User Testing 104

The Product HQ

MAY 10, 2024

Startup Product managers are in charge of setting up the foundation for product management at a new company. According to Airfocus , an optimized product manager boosts profitability and sales, by 34.2 In this guide, we will break down a few steps you can take to increase your chances of being a startup product manager.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Johanna Rothman

MARCH 18, 2020

Here's what you can do: Tip 1: Frame the Days as Experiments. Everyone—team members, managers/leaders, executives—will suffer from this fact. Everyone—team members, managers/leaders, executives—will suffer from this fact. You cannot “manage” your way out of it. Play or exercise times.

Management 102

Management Management Consulting Events 102

The Product Cafe

JANUARY 18, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Now is the perfect time to take action and start making those changes!✨ For all the details, we've got links to our full blogs – make sure to check them out!🤩

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Both Product Marketing and Product Management teams need to work together. Learn about your customer. Look back and learn.

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Usersnap

NOVEMBER 10, 2023

Limitations of relying on PowerPoint During my early days in Product Management , I was introduced to PowerPoint for building roadmaps. Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

The Product Manager Coach Blog

DECEMBER 11, 2023

The new year is a great time to set goals for the year ahead. Consider using a digital tool like Google Docs or Trello so everyone can contribute in real-time. Set aside enough time. The best way to set aside this time is to schedule it as a meeting. Those tend to be the times we remember the most.

Download 52

Download Consulting Roadmap Product Management 52

Userpilot

MARCH 2, 2022

But this was my reality when I first started giving product demos as a Junior Product Manager. Product demos are a sacred practice for product managers. Many of them were seeing certain parts of the product for the first time. To recap, here are my tips to combat mistake #1: Speak slowly and avoid filler words.

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Demo Product Research Naming Customer Experience 98

The Product Coalition

DECEMBER 22, 2021

Add value to your team whilst getting to grips with software concepts If you’re coming to product management from a non-engineering background, there’ll be times during the first few months where you’ll feel lost. Here are a few tips which will help you add value to your team even as you’re getting to grips with the technical stuff.

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Engineering User Friction Product Research Product Management 107